Term and Conditions

Last updated: [Insert Date]

Welcome to Outlet Comfort Soft Cup Bra Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website www.comfortsoftcupbra.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for users aged 18 years or older. By using our site, you confirm you meet this age requirement.

1.2 Intellectual Property Rights

All content on our website, including text, graphics, logos, product designs, and images, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our products (including sizes, colors, and materials) on our website. However, slight variations may occur, and product images may differ slightly from actual items due to screen settings.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Special Considerations

Due to the intimate nature of our products:

• For hygiene reasons, certain items (briefs, bikini bottoms, and direct-body-contact apparel) cannot be returned unless in original protective packaging
• Swimwear must have hygiene liners intact for returns to be accepted

3. Ordering and Payment

3.1 Placing an Order

By placing an order, you offer to purchase products under these Terms. We will confirm order acceptance via email. This confirmation constitutes our acceptance of your order.

3.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to correct pricing errors, even after order confirmation.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You confirm the payment method used is yours or you have authorization to use it.

4. Shipping and Delivery

4.1 Shipping Areas

We ship worldwide except to Asia and certain remote areas. You are responsible for any customs duties or taxes in your country.

4.2 Shipping Options

We offer:

• Standard Shipping: £12.95 via DHL or FedEx (10-15 business days after dispatch)
• Free Shipping: For orders over £50 via EMS (15-25 business days after dispatch)

Processing time is 1-2 business days before dispatch. Delivery times are estimates only.

4.3 Risk and Ownership

Risk of loss passes to you upon delivery. We retain title to products until full payment is received.

5. Returns and Refunds

5.1 Returns Policy

You may return most unworn, unwashed items with original tags within 15 days of receipt. Non-returnable items include (without original packaging):

• Briefs
• Bikini bottoms
• Other intimate apparel

5.2 Return Process

To return an item:

1. Email [email protected] within 15 days
2. Include order number and item details
3. Wait for return approval (within 2 business days)
4. Ship to: 77 Paradise St, Liverpool, GB L1 3WM

5.3 Refunds

Refunds are processed within 3-5 business days of receiving your return, via original payment method. Original shipping fees are non-refundable unless the return is our error.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate, complete information when ordering, including delivery address and payment details.

6.2 Prohibited Conduct

You agree not to:

• Use our site fraudulently
• Attempt unauthorized access to our systems
• Misrepresent product reviews
• Resell our products commercially without permission

7. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability for any claim related to these Terms shall not exceed the purchase price of the products in question
• We are not responsible for delays outside our control (e.g., customs processing, carrier delays)

8. Privacy and Data Protection

Your privacy is important to us. Please see our separate Privacy Policy for details on how we collect, use, and protect your personal data.

9. Changes to These Terms

We may update these Terms periodically. The current version will always be posted on our website. Continued use after changes constitutes acceptance.

10. Governing Law

These Terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of English courts.

11. Contact Us

For questions about these Terms or our products:

Email: [email protected]
Address: 77 Paradise St, Liverpool, GB L1 3WM